This agreement applies as between you, the User of this Website, and Built Environment Institute FZE, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11, and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
In this Agreement, the following terms shall have the following meanings:
- "Account": means collectively the personal information, Payment Information, and credentials used by Users to access Paid Content and/or any communications System on the Website;
- "Content": means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
- "Facilities": means collectively any online facilities, tools, services, or information that Built Environment Institute makes available through the Website either now or in the future;
- "Services": means the services available to you through this Website, specifically use of the Built Environment Institute proprietary e-learning platform, courses provided on the website or any other features or services that are available to use for the user on the website;
- "Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort codes;
- "Premises": Means Our place(s) of business located at Dubai;
- "System": means any online communications infrastructure that Built Environment Institute makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links;
- "User" / "Users": means any third party that accesses the Website and is not employed by Built Environment Institute Ltd and acting in the course of their employment;
- "Website": means the website that you are currently using (www.built-environment.org) and any sub-domains of this site (e.g., subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
- "We/Us/Our": means Built Environment Institute, a company incorporated in UAE with Company registration Number 4204809.01, located at Dubai, UAE.
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
These Terms and Conditions also apply to customers procuring Services in the course of business.
- 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of Built Environment Institute, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable [COUNTRY] and International intellectual property and other laws.
- 4.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
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5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
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5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Built Environment Institute or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
This website is an integral part of the Built Environment
Institute website (https://www.built-environment.org/). Therefore, the user
confirms that he read and agrees to the terms of use provided on the Built
Environment Institute website as stated on the following link
(https://www.built-environment.org/terms-of-use), and all the terms of use are
considered an integral part of the website terms and conditions.
Those wishing to place a link to this Website on other sites
may do so only to the home page of the site www.built-environment.org without
Our prior permission. Deep linking (i.e., links to specific pages within the
site) requires Our express written permission. To find out more please contact
Us by email at enrollment@built-environment.org.
9.1 When using any System on the Website you should do so in
accordance with the following rules. Failure to comply with these rules may
result in your Account being suspended or closed:
9.1.1 You must not use obscene or vulgar language;
9.1.2 You must not submit Content that is unlawful or
otherwise objectionable. This includes, but is not limited to, Content that is
abusive, threatening, harassing, defamatory, ageist, sexist, or racist;
9.1.3 You must not submit Content that is intended to
promote or incite violence;
9.1.4 It is advised that submissions are made using the
English language as We may be unable to respond to enquiries submitted in any
other languages;
9.1.5 The means by which you identify yourself must not
violate these Terms and Conditions or any applicable laws;
9.1.6 You must not impersonate other people, particularly
employees and representatives of Built Environment Institute or Our affiliates;
and
9.1.7 You must not use Our System for unauthorised
mass-communication such as "spam" or "junk mail".
9.2 You acknowledge that Built Environment Institute
reserves the right to monitor any and all communications made to Us or using
Our System.
9.3 You acknowledge that Built Environment Institute may
retain copies of any and all communications made to Us or using Our System.
9.4 You acknowledge that any information you send to Us
through Our System may be modified by Us in any way and you hereby waive your
moral right to
be identified as the
author of such information. Any restrictions you may wish to place upon Our use
of such information must be communicated to Us in advance and We reserve the
right to reject such terms and associated information.
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10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
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10.1.1 all information you submit is accurate and truthful;
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10.1.2 you have permission to submit Payment Information where permission may be required; and
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10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
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10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
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10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorized provision commences prior to your notifying Us of the unauthorized nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
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10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
- 10.5 Payment Information will not be shared with any third
parties.
- 10.6 We reserve the right to change the Account options and
these Terms and Conditions from time to time. If We do so, you will be informed
of any such changes in writing.
- 10.7 In the event that you wish to close your Account, you
may do so by contacting Us at enrollment@built-environment.org.
- 11.1 Either Built Environment Institute or you may terminate your Account. If Built Environment Institute terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
- 11.2 If Built Environment Institute terminates your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
- 11.3 Built Environment Institute reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.
- 11.4 If orders or payments are cancelled for any reason prior to commencement of Services, you will be refunded any monies paid in relation to those purchases.
- 11.5 If you terminate your Account, any "enrolled courses and paid courses" will not be refunded.
- 11.6 If you terminate your Account, any content you have submitted to Us or any User Generated Content will be deleted.
- 11.7 We reserve the right to cancel services or refuse to provide services to any individual or business, for any reasons.
- 11.8 Revocation of Free Enrollments: Built Environment Institute reserves the right to revoke access to any free enrollments if users do not access or demonstrate learning progress in the registered course within 7 days of registration. This applies specifically to free courses or services and does not require prior notification.
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12.1 While every effort has been made to ensure that all
descriptions of Services available from Built Environment Institute correspond
to the actual Services, Built Environment Institute is not responsible for any
variations from these descriptions. This does not exclude Our liability for
mistakes due to negligence on Our part and refers only to variations of the
correct Services, not different Services altogether.
- 12.2 Where appropriate, you may be required to select the
required Services.
- 12.3 Built Environment Institute does not represent or
warrant that such Services will be available. Availability indications are not
provided on the Website.
- 12.4 All pricing information on the Website is correct at
the time of going online. Built Environment Institute reserves the right to
change prices and alter or remove any special offers from time to time and as
necessary. All pricing information is reviewed and updated regularly.
- 12.5 In the event that prices are changed during the period
between an order being placed for Services and Us processing that order and
taking payment, you will be contacted prior to your order being processed with
details of the new price;
- 12.6 All prices on the Website include VAT.
- 13.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used, and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
13.2 We may use your personal information to:
13.2.1 Provide Our Services to you;
13.2.2 Process your payment for the Services; and
13.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
13.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
13.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
- 14.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
- 14.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
- 14.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
- 14.4 Whilst We use reasonable endeavors to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
Enrolled users must regularly review the terms and conditions to ensure they are informed with the latest changes in terms and conditions, BEI reserves the right to change the terms and conditions with no prior notice and the updated terms and conditions are considered in force upon their publishing on the website.
- 16.1 The Website is provided 'as is' and on an 'as available' basis. Built Environment Institute uses industry best practices to provide a high uptime, including a fault
-tolerant infrastructure and regular backup of data. However, We cannot guarantee that the Website will be available at all times or that your use of the Website will be uninterrupted or error-free.
- 16.2 We do not guarantee that the Website or any Content provided on the Website is free from viruses or other malicious code. You must take your own precautions in this respect, as We accept no responsibility for any infection by virus or other contamination or by anything that has destructive properties.
- 16.3 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
- 17.1 To the maximum extent permitted by law, Built Environment Institute accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
- 17.2 Nothing in these terms and conditions excludes or restricts Built Environment Institute's liability for death or personal injury resulting from any negligence or fraud on the part of Built Environment Institute.
- 17.3 Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Built Environment Institute.
- 21.1 All notices/enquiries and other communications to be made in connection with these Terms and Conditions should be addressed to Us at enrollment@built-environment.org, bei@built-environment.org, or call us at [Your Phone Number].
- 21.2 We may wish to contact you in writing, by email, or by telephone. We will always state how We will contact you when We make initial contact. All communications from Us should be read in conjunction with these Terms and Conditions.
These Terms and Conditions and the relationship between you and Built Environment Institute shall be governed by and construed in accordance with the Law of United Arab Emirates and Built Environment Institute and you agree to submit to the exclusive jurisdiction of United Arab Emirates Courts.
Built Environment Institute FZE, a company incorporated and existing under the laws of UAE, under commercial registration no. 4204809.01 ("BEI"), and registered address at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. You can contact Built Environment Institute by email at enrollment@built-environment.org, bei@built-environment.org, or call us at +971 52 458 8204.
- 24.1 We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.
- 24.2 You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.
- 24.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
- 24.4 If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.
- 25.1. Indemnity: You agree to indemnify and hold harmless BEI, its affiliates, instructors, and employees from any claims, losses, damages, liabilities, and expenses, including attorney's fees, arising out of your use of the platform or any violation of this Agreement.
- 25.2. Release of Liability: By using the platform, you release BEI from any liability for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform.
Certifications: You acknowledge that successful completion of certain courses may result in the issuance of international certifications. BEI makes no guarantees regarding your eligibility for such certifications, and it is your responsibility to verify the requirements and eligibility criteria.
- 27.1. Payments: Payment for courses must be made in accordance with the pricing and payment terms specified on the Website. BEI accepts various payment methods, and you agree to provide accurate and complete payment information.
- 27.2. Refunds and Money-Back-Guarantee : BEI offers a refund policy for paid courses. If you are not satisfied with a course, you may request a refund within 30 days of the purchase, provided that you have not completed more than 10% of the course content for the toolkits and practice question courses, and not more than 20% for other training course. Refund requests must be made in writing to Enrollment@built-environment.org .
27.3 Refunds are subject to BEI evaluation, once refund request is reviewed and processed, the amount is refunded to the user account via same payment method, and the duration till the amount is credited into user account is subject to payment platforms policies, which is a process that normally takes up to two weeks or more depending on bank or card system.
27.4 Users enrolled through promotions, discounts, coupons, scholarships or financial support are not entitled for refunds.
27.5 The BEI reserves the right to revoke any free enrollments if users do not access or demonstrate learning progress in the registered course within 7 days of registration. Users may be removed from the course at any time without prior notification
